4 tips for safe online transactions during a pandemic

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The Covid-19 pandemic is forcing all aspects to change the way they behave daily. Activities previously done face to face must now be done within a distance of safety towards preventing the spread of the Covid -19 virus.

The New Normal allows that all should be done from home. Restrictions on activities outside of the room are making financial transactions done through a digital application. As of July last year alone, the Bank of Indonesia recorded growth in transactions done through digital banking, amounting to a 38.81% rise and undoubtedly continued to rise.

Online transactions offer convenience for consumers, but it needs to be reminded that some things must be considered to avoid harming us later. Check out the following tips then:

  1. Transaction in a safe place   

A safe place is not defined as a place surrounded by guards, armed fire, or a bullet-proof bunker. It means, please be careful in transacting if using facilities internet in the public room as free Wi-Fi.

Remember, if we connect to someone else’s Wi-Fi, there is a risk that our data will be stored in the proxy of the owner of the Wi-Fi and may be used to steal our data. Therefore, it would be better to please use your own or a private network when transacting online to avoid the risk of data theft.

2. Shopping on trusted sites   

Do not be tempted by the cost price offered. Double-check in advance before buying goods provided at a very low price. Also, make sure the site offering the sale of an item is a trusted site. Who knows, it may just be a trick by fraudsters to take your money.

For the sake of safety, please shop only on famous or well-known e-commerce sites or apps. Why? Because they are already reliable in carrying out buying and selling transactions.  E-commerce usually provides a guarantee of return of funds when transactions made fail.

3. Keep the password, PIN, OTP, and the like  

In online transactions, of course, the use of passwords, PINs, OTP, or the likes will often be done. Do not ever share essential information with anyone with reasons whatsoever.

There are many ways fraudsters get personal data. For example, they claim to be bank employees; others claim to be the online store’s customer service. Remember that your data is confidential, and no bank is entitled to ask for your personal information.

4. Choose a full-featured Mobile Banking app   

We must choose a bank that guarantees the security of our money deposits and provides a full-featured Mobile Banking application. Furthermore, due to the nature of online transactions, we could transact from the palm of our hands without the need to go outside of our house.

For instance, OCTO Mobile –owned by  CIMB Niaga— a mobile banking that provides complete super app facilities. So, I can say that this is a one-stop mobile financial solution. Starting from online opening account, no card needed to withdraw and deposit cash, also buy and sell mutual fund. Wait, there is many investment products in OCTO Mobile, not only mutual fund, such as open & transact foreign exchange account, time deposits, bonds, and installment savings. It can be done by using OCTO Mobile anytime and anywhere without the need to go to the branch office.

OCTO Mobile highly considers security factor. With embedded biometrics to login using scan fingerprint and face recognition, customers do not need to use the user ID and password to log in and transact. However, it’s only works in a smartphone that supports the fingerprint and face ID features.

As we know, if you want to transfer to other banks it charges IDR 6,500 per transaction, a hefty right, huh?  But if you use OCTO Mobile to transfer to other banks, there is no admin fee up to 20 times per month! So, this will obviously save our money.

[Image source: Shutterstock.com]

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